Terms and Conditions
General terms and conditions with customer information
Table of contents
Scope
Conclusion of contract
Right of withdrawal
Prices and payment terms
Delivery and shipping conditions
Liability for defects
Applicable law, place of jurisdiction
Alternative dispute resolution
1) Scope
1.1 These terms and conditions of "xxx" (hereinafter
“Seller”) apply to all contracts concluded by a consumer or
Entrepreneur (hereinafter referred to as “Customer”) with the Seller regarding the
Seller in his online shop presented goods and/or services
This is to include the terms and conditions of the
Customers objected, unless otherwise agreed.
1.2 A consumer within the meaning of these General Terms and Conditions
Terms and Conditions is any natural person who acts for purposes
who are outside their commercial, business, craft or
professional activity. An entrepreneur within the meaning of this
General Terms and Conditions is any natural or legal
Person or a legal partnership which itself or
by another person acting on their behalf or on their behalf,
purposes that are related to their commercial, business,
can be attributed to a craft or professional activity.
2) Conclusion of contract
2.1 The information contained in the Seller’s online shop
Product descriptions do not constitute binding offers on the part of the
Seller, but serve to submit a binding offer
by the customer.
2.2 The customer can order the offer via the online shop of the
Seller's integrated online order form. The
Customer, after having received the selected goods and/or services in the
virtual shopping cart and the electronic ordering process
completed the order process by clicking on the
Buttons constitute a legally binding contract offer in relation to the
goods and/or services contained in the shopping cart.
2.3 The Seller may accept the Customer’s offer within five days,
by sending the customer a written order confirmation or a
Order confirmation will be sent in text form (fax or e-mail), whereby
insofar as the receipt of the order confirmation by the customer is decisive,
or
by delivering the ordered goods to the customer, whereby the receipt of the goods by the customer is decisive, or
by requesting payment from the customer after placing his order.
If several of the above alternatives exist, the contract
at the time when one of the aforementioned alternatives
occurs first. If the seller accepts the customer’s offer within
If the customer does not respond within the aforementioned deadline, this shall be deemed as a rejection of the offer with
the result that the customer is no longer bound by his declaration of intent
is.
2.4 The period for acceptance of the offer begins on the day after
sending of the offer by the customer and ends with the
Expiry of the fifth day following the dispatch of the offer.
2.5 When submitting an offer for the
The contract text is sent via the seller’s online order form
Seller and sent to the customer after sending his order
together with these General Terms and Conditions in text form (e.g. email, fax or letter)
In addition, the contract text will be published on the website of the
Seller and can be accessed by the customer via his password-protected
Customer account free of charge by providing the relevant login data
can be retrieved provided that the customer has provided a confirmation of
has created a customer account in the seller’s online shop.
2.6 Before submitting a binding order via the
The customer can use the seller’s online order form to enter his details
continuously correct using the usual keyboard and mouse functions.
In addition, all entries will be checked before the binding submission of the
Order will be displayed again in a confirmation window and you can
also corrected there using the usual keyboard and mouse functions
become.
2.7 Only the English language is available for the conclusion of the contract.
2.8 Order processing and contact will take place via
E-mail and automated order processing. The customer has
ensure that the data he has provided for order processing
E-mail address is correct, so that under this address the
Emails sent by the seller can be received. In particular,
When using SPAM filters, the customer must ensure that all
by the seller or by the person commissioned by the seller to process the order
Emails sent by third parties can be delivered.
3) Right of withdrawal
Consumers generally have a right of withdrawal.
Information on the right of withdrawal can be found in the cancellation policy
of the seller.
4) Prices and payment terms
4.1 If the product description of the seller
Unless otherwise stated, the prices indicated are
Seller's final prices that include statutory sales tax.
Any additional delivery and shipping costs will be charged in
specified separately in the respective product description.
4.2 Various payment options are available to the Customer, which are specified in the Seller’s online shop.
4.3 If advance payment has been agreed, payment is due immediately after conclusion of the contract.
4.4 When paying using a payment method offered by PayPal
Payment method: Payment is processed via the
Payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24
Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), under
Validity of the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full
or - if the customer does not have a PayPal account - under
Validity of the conditions for payments without a PayPal account, available at
https://www.paypal.com/de/webapps/mpp/ua/privacywax-full .
4.5 When selecting a payment method via the payment service "Shopify
Payments" payment methods are processed via
the payment service provider Shopify International Limited, Victoria
Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (in
hereinafter: “Shopify”). The individual services offered through Shopify
Payment methods are offered to the customer in the seller’s online shop
To process payments, Shopify may use additional
Payment services that may require special payment terms
apply, of which the customer may be informed separately. Further
Information about “Shopify Payments” is available online at https://www.shopify.de/payments .
5) Delivery and shipping conditions
5.1 The delivery of goods takes place by dispatch to the
Delivery address specified by the customer, unless otherwise agreed
When processing the transaction, the order processing
The delivery address specified by the seller is decisive.
5.2 If the transport company sends the shipped goods to the
Seller returned because delivery to the customer was not possible,
The customer bears the costs for the unsuccessful shipment. This does not apply
if the customer has notified the circumstances leading to the impossibility of delivery
or if he is temporarily absent from the
Acceptance of the offered service was prevented, unless the
Seller announced the service to him a reasonable time in advance
had.
5.3 The Seller reserves the right to make partial deliveries.
In this case, the seller will inform the customer within which
the partial deliveries have been completed within a reasonable period of time. For such
Partial deliveries will not incur any additional
However, if the customer asks the seller for
If you have requested partial deliveries, the seller reserves the right
to charge the customer the additional delivery costs
5.4 The risk of loss or damage to the
Goods shall pass to the customer when he or a person designated by the customer
A third party other than the carrier takes possession of the goods
If the customer acts as an entrepreneur, the risk of accidental
Loss and accidental deterioration in the case of mail order sales with
the delivery of the goods at the seller’s place of business to a
suitable transport person.
5.5 The Seller reserves the right, in the event of non-
correct or improper self-supply from the contract
This only applies in the event that the non-delivery
is not the responsibility of the seller and the seller has the necessary
Carefully concluded a specific hedging transaction with the supplier
The Seller will make all reasonable efforts to
to procure the goods. In case of unavailability or only
partial availability of the goods, the customer will be informed immediately
and the consideration will be refunded immediately.
5.6 Self-collection is not possible for logistical reasons.
6) Liability for defects
6.1 The statutory provisions on liability apply
6.2 If the customer acts as a consumer and makes use of his
If the customer exercises his right of withdrawal at short notice, he must return the goods to
Return to the dealer at his own expense.
7) Applicable law, place of jurisdiction
7.1 If the customer acts as a consumer within the meaning of section 1.2,
all legal relationships between the parties shall be governed by the law of the
State in which the customer has his habitual residence, under
Exclusion of the UN Convention on the International Sale of Movable Goods
Goods and exclusive jurisdiction for all disputes arising from
this contract is the customer's place of residence.
7.2 If the customer acts as an entrepreneur within the meaning of section 1.2,
all legal relationships between the parties shall be governed by the law of the
State in which the seller has his place of business, excluding
the UN Convention on the International Sale of Goods and
exclusive jurisdiction for all disputes arising from this
Contract is the place of business of the seller.
8) Alternative dispute resolution
The seller is obliged to participate in a dispute settlement procedure
before a consumer arbitration board neither obliged nor
basically ready.